The 60 Second Leader Development system Click here to return to the homepage
PhilDourado.com - click here to go to the homepage

Phil who?
CV/Resume
What's on my wall?

Contact Phil DouradoContact me

Hub TV

Join mailing list
Email:  

Tips and insights on leadership, management, customers

The 60 Second Leader™
The book
The learning system

Books
Seven Secrets
Living with Huntington's
The 60 Second Leader™
The Little Book of Leadership

Work with me
Leadership development
Customer focus
Email newsletters
Speaking
Columnist

Some of my work
Corporate Publications
Newspapers & Magazines
Web & Journal Editing

People I like
Anita Roddick
Ricardo Semler
Kjell Nordstrom
Aidan Halligan
Shaun Smith
Marion Janner
Rene Carayol
Happy Henry
Peter Fisk
Chris Daffy
Robert Levering
Gerry Farrelly
Ron Kaufman

Working with

ECMW

NACCM

Leaders in London

Book Reviews

New Leaders

The New Leaders:
Daniel Goleman et al
(Titled Primal Leadership in the US)


For Phil's reviews of this and other books click here.

Site Design by Brom Sulaiman

Phil's Leadership Blog

Leaders in London


23 January 2008

 

I'm a Curator. Don't get me out of here.


I've been learning what works and what doesn't in new-style Communities of Practice, using Facebook-type tools where the members write the content. More precisely, the content kind of falls out of conversations they have with each other. They ask each other questions, compare their practices, and hundreds of other community members feed off the answers.

These 'feeders' are commonly called 'lurkers', which is as disparaging as well, er, 'feeders', I suppose, so I have to stop using 'feeders' and think of....'learners', There. That's better.

The most effective form of learning is in fact teaching what we think we know and then learning from people who are the formal learners - adapting our thoughts with the help of their feedback - or who are our peers...in fact, anyone.

But, most 'learners' think of it as a passive Hoovering up process. Conversations generate insights and share practices, but the outcome isn't knowable in advance: it emerges.

Anyway, I digress. I thought my role with the community of practice I have built, www.TheLeadershipHub.com , was to pump prime it, bring people together, throw in some themes, then get out of the way to see what emerges from their conversations.

The danger of blog-type communities (and the underlying technology is basically blog technology) is that they can revolve too much around one person. I wanted to keep out of the way where possible and let weak ties between other members grow into strong ties (some of them) rather than me being the Hub of a network...which isn't scalable, sustainable or even desirable in this context. (I'm not criticising bloggers here. This is different, in a community context).

My role has turned out to be a kind of party host, which I enjoy: spotting people who have common interests and putting them in touch with each other, helping a member broadcast a problem or question to the rest of the community and then channeling answers and solutions back to them.

It's a bit like sitting people next to each other at dinner whom you know will get on and then watching their faces light up as they discover common interests and passions: it's a delight.

But then what to do with the often fascinating (sometimes not so) content that comes out of their conversations. I was listening to a curator at the Natural History Museum today and it suddenly occurred to me, this is as important a part of the role (the role of a community administrator, I mean) as introducing people and helping people get used to sometimes clunky Web 2.0 tools ('community literacy'), and occasionally coaxing people to find their voice (encouraging people with brilliant things to say, who say them to me, to say them to the rest of the community).

And now I know that (as I spotted over at Ted, I think, where they and other community sites spotted this before me) there is a Curator role here: grouping together interesting content that is generated by conversations between members, 'archiving' it to some extent (but not in a dusty room, just in easy-access, easy-label areas where it becomes a useful and constantly referred to store of knowledge and ideas and practice).

It's 'sensemaking' I suppose. So, I have a role beyond party host. Editing, sensemaking, labelling, spotting patterns and connections and then highlighting the bigger themes that bring the different content together.

This I like: Curators are behind the scenes people - like stage managers or something - that create the stage on which the creative stuff is played out, with an added light Directorial role in teasing out the theme and making it explicit and entertaining.

Anyway, just needed to get that down: I'm a Curator. All community hosts in these new-style communities of practice have a curator role that can help the sense of the community to emerge, Wisdom of Crowds-style. I like it.

Comments: Post a Comment

Links to this post:

Create a Link



<< Home

Archives

August 2006   September 2006   October 2006   November 2006   December 2006   January 2007   February 2007   March 2007   April 2007   May 2007   June 2007   July 2007   August 2007   September 2007   October 2007   November 2007   December 2007   January 2008   February 2008   March 2008  

This page is powered by Blogger. Isn't yours?

The Leadership Race
The Leadership Race: click to see who wins

Read my blogs
Leadership Blog
Customer Blog

Interesting
Bring on the dinosaurs
Weird news
Evolution in action
A touch of irony
Virtual shrink
Phi & The Golden Ratio
Bubble wrap
Do not press
Monterey Bay Aquarium

Phil Dourado

Must read
How to change the world
Johnnie Moore

Tom Peters
Seth Godin
Bob Sutton
Jim Clemmer
The Laws of Simplicity

Must click
thehungersite.com

Get ATOM feed
Get RSS feed

Like Phil's blog? Click on one of the links above to receive alerts when a new post goes up or click here to learn more about site feeds.

 


Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 2.0 License.

Site Design by Brom Sulaiman

Return to homepage The Leadership Hub for Corporates brochure Leadership Blog Customer Blog What's on my wal 60 Second Leader Book The Leadership Hub March's FREE Chapter Seven Secrets of Inspired Leaders The 60 Second Leader The Little Book of Leadership Open Source Leadership Development The Leadership Hub Speaker Author Leadership Development Journalist