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Phil's Leadership Blog
14 February 2007
The four things people want from workplace leadership
Here are the four things:
1. Security (so, no impulsive, volatile, unpredictable managers who like to keep people on their toes, thanks)
2. Community (so let people network to their heart's content and contribute and be part of things)
3. Effectiveness (People want to do not just be done to, to see what effect they are having and know it is useful. So, again, let them contribute and use the best of their abilities and have a clear line of sight to how that links to the overall aims of the organization)
4. Autonomy and Authenticity (Let people make decisions. Let them be themselves.)
That last point, on autonomy and authenticity - constantly crops up in surveys of what makes a great place to work where people are engaged, inspired and stretch themselves, from McKinsey surveys to Southwest Airlines' internal surveys of their people.
So, formal leaders in an organisation just need to create that environment and then get out of the way and let people lead the business for you.
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